What personal information about customers do we gather or track?
We collect information from you when you register on our site or place an order. The information we learn from our customers will be used to help us personalize and continually improve your shopping experience at T H Sunglass Corporation. The types of information you may be asked to enter when ordering or registering on our site are your contact and business information. We do not attempt to collect any personal data about you through our website unless you provide it to us voluntarily; for example. By filling out our form or sending us an email.
What do we do with your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience - Your information helps us to better respond to your individual needs.
To improve our website - We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason what so ever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails - The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Unless otherwise noted, the design of the Site, the Site as a whole, and all materials that are part of the Site (collectively, 'Contents') are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by T H Sunglass Corporation.
Denial of Access
Images of people, places, and/or products posted on this Site are either the property of the T H Sunglass Corporation, or are used herein with express permission of T H Sunglass Corporation unless otherwise noted, all content included on this Site, including images, illustrations, designs, icons, photographs, video clips, and written and other materials, is the property of T H Sunglass Corporation or its suppliers, partners, or affiliates and is protected by United States and international copyright laws.The compilation of this Site is the exclusive property of T H Sunglass Corporation and is protected by United States and international copyright laws. Any unauthorized use of any content or materials on this site is strictly prohibited and may violate copyright and trademark laws and/or the laws of privacy, publicity, and/or communications regulations and statutes. Any use of the materials or content on this Site can be made only with the prior written and express authorization of T H Sunglass Corporation. To use T H Sunglass Corporation's content for commercial use, an order for the item(s) must be placed first. T H Sunglass Corporation does not allow the distribution of content that have not been paid for.For further information on how you may obtain the authorization to use any materials or content on this Website, please email us by clicking on the “Contact US” Link in the side menu.
All the trademarks, trade dress and service marks and their respective designs and/or logo display on this site are trademarks or registered trademarks and property of the company or its affiliates. The company or its affiliate’s trademarks and/or registered trademark may not be copied, imitated or used, in whole or in part, without the prior written permission or Company. In addition, all page headers, custom graphics, button icons, and scripts are trademarks and/or trade dress of the Company, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company. You may not place any metatags or any other “hidden text” utilizing any Company Marks or use any trademarks, trade dress, service marks or intellectual property of the company or its affiliates without prior written permission.
Terms & Conditions
All prices and terms contained herein and subject to change by T H Sunglass Corporation without notice. Purchase orders received are subject to the availability of products and may be canceled by T H Sunglass Corporation at any time for any reason. T H Sunglass Corporation may refuse or reject any terms and conditions expressed in any purchase order.
Questions & Information Correction or Removal
15 Days Return Guarantee!
If for any reason you are not completely satisfied with your purchase, you can return/ exchange them within 15 days from date of receipt with an approved
RMA#. All Returns are subject to a 25% Restocking fee and the original shipping charge. Once the return is processed, we will issue a refund to the original form of payment or exchange within 10 business day.
1. Email email@example.com with your full name, order, list of the items/quantity on the invoice that you would like to return, and indicate if you would like a refund or exchange. An RMA# (Return Merchandise Authorization) will be assigned and emailed to you within three business days.
2. After receiving the RMA#, you can proceed to mail the items back to our fulfillment center to the address provided below. We will not be liable for lost or damaged return packages. For this reason we will highly recommend that you use a carrier that offers shipment insurance and a tracking service.
T H Sunglass Corporation
ATTN: Returns Department
1751 Yeager Ave
La Verne, CA 91750
3. After receipt and inspection of your return, we will issue you a refund via the same payment method or exchange within 10 business days. You will receive an email when your refund or exchange is processed. The refunded amount will be for the cost of the product only. Please note the original shipping cost is nonrefundable and all returns are subject to a 25% restocking fee and must cover the original shipping charge.
- Returned merchandise must be in its original packaging, assortments and in full dozens only.
- Return/exchange without a return authorization number will not be accepted and will be refused at the customer’s own expense.
- All authorized returns must be shipped prepaid with the RMA number clearly shown on the shipping package with the original invoice.
- All sales from the SALES category are final. (No refunds or exchanges.)
- All approved returns/exchanges must be received by T H Sunglass Corporation within 14 days from the RMA date.
All exchanges will be processed as a return. To be eligible for an exchange, the merchandise item must be in its original packaging, assortments and in full dozens only. Please note you will be responsible for any additional shipping cost.
Incorrect or Defective Item
If you have received damaged, defective or incorrect items please email firstname.lastname@example.org and include your name, and a photo demonstrating the item you received within 7 days from the date received to waive the 25% restocking fee. We will refund you the full amount of the purchase price and provide a prepaid return label. All returned merchandise must be in its original packaging, assortment and in full dozen only. We will either resend the merchandise desired or process the refund to you after we receive the return.
Ordering and Shipping
U.S. Domestic Orders
T H Sunglass Corporation is pleased to offer FREE SHIPPING on qualifying US domestic orders over $100 to the 48 Contiguous United States.
Not valid to Hawaii, Alaska, Puerto Rico, USVI, or any other US Territory.
- Orders under $100 will be shipped using standard rates
- Shipping Rates based on order total not subtotal
- We do not accept P.O. Box addresses as the final delivery destination.
- We do not accept GUEST orders from hotels.
California: There will be additional sales tax applied to your order (Unless a valid CA Seller’s permit is provided)
All other States:No sales tax needed unless it is required by the state laws.
We accept all major payment methods including: Visa, Master Card, American Express, Discover Card.
- We currently DO NOT ACCEPT COD as a payment method
Shipment Processing Time
All orders will expect to be processed within 2 business days after the payment is received. Please note that during our peak season, all orders will be shipped within a 1-3 business day window. (Excluding Sat., Sun. and US Holidays)
Expedited orders must be placed before 12:00pm Pacific Time in order to ship on the same day. Please contact us if you have any questions about when your order will be shipped or delivered.
Domestic Delivery Schedule
We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. If you’re trying to estimate when a package will be delivered, please note the following:
|Ground||Delivery within 2-7 business days. Plus 1-2 business days processing time.|
|Second Day||Delivery by the end of the second business day plus 1 business day processing time.|
|Next Day||Delivery within 1 business day or overnight. Plus 1 business day processing time.|
- All FREE SHIPPING orders are shipped via ground service.
- Second Day Air and Next Day Air service order placed BEFORE 12:00PM at Pacific Time will ship the same day (excluding Sat, Sun, and Holidays).
- Scheduled delivery date depends on origin, destination, and time when order was placed.
Any guarantee regarding arrival dates do not apply to shipments that are delayed due to causes beyond our control, including and not limited to the following:
- Disruptions in the air or ground transportation networks, such as weather phenomenon and/or natural disasters
- The unavailability or refusal of a person to accept delivery.
- Delays caused by the consignee.
- Public Authorities acting with actual or apparent authority on the premises.
- Riots, strikes, and other labor disputes.
- Civil commotion.
T H Sunglass Corporation offers several parcel carriers for shipping international orders; Please enter your Country, State/ Province, and Zip/ Postal Code at checkout for rate quote and carrier service availability in your area. Orders can take anywhere from 3-20 business days for arrival based upon the buyer’s location.
IMPORTANT: International orders are subject to duties, taxes, tariffs, and extra fees for imported goods. The receiver/ recipient will assume all financial responsibilities for paying all import fees associated with their order.These charges must be paid by the name on the delivery address used when the order was placed.
- All sales for international orders are final. (No refunds, returns and exchanges.)
- International Orders Totaling $2000 or more must be paid via Bank Wire Transfer only
Please contact us if you are interested in setting up a drop-shipping or blind-shipping account. Please note that most of our products are sold by the dozen and are not subject to smaller quantities.
Presorted & Prepackaged Sunglasses
Please note that all of our sunglasses come pre-packaged in assorted frame and lens colors. You will expect to receive at least one of each color as shown on the product photos. We do not guarantee equal quantities of each color.
Canceling an order
Please let us know as soon as possible. Only orders not yet processed for shipment may be cancelled. To cancel an order after it has been fulfilled, you must wait until the shipment arrives and treat as a regular return.(a 25% restocking fee plus shipping charge will be deducted from the original purchase)
We understand mistakes can happen. If you’ve provided an incorrect address or would like to change a delivery address, please contact us as soon as you can. If your order has already shipped, we can help you reroute or reship your package, but you will be responsible for any additional shipping cost and/or address correction fees of $20 charged by carrier. (This circumstance is only applied to domestic orders)
Will Call Pick Up Hours
10:00am to 4:00pm at Pacific Time
From Monday to Friday
*Please contact us to make an appointment
Reminder: Holidays Observed:
* New Year’s Day
* Memorial Day
* Independence Day
* Labor Day
* Christmas Day
**Orders placed on a Holiday date will be processed for fulfillment the following business day. Please note that all orders will be processed in sequential order based upon order date. Under the circumstances that we may receive a high volume order at any time, please allow us an additional 1 to 2 business days for orders to be prepared and shipped.**